M & M International ensures reliable and secure shipping experiences tailored for both B2C and B2B clients. For B2C customers, delivery is typically completed within 7 business days after order confirmation. B2B delivery timelines vary based on order size, product type, and location. Standard processing begins within 3–5 business days.

All orders are securely packed, especially fragile items like spectacle frames and lenses, using high-grade packaging to prevent damage. Orders cannot be modified after confirmation. Any necessary changes must follow our cancellation and reorder process.

Customers are provided tracking links upon dispatch to monitor their shipments. Shipping delays, if any, are proactively communicated and may be due to factors such as customs, weather, or logistical disruptions. We include default insurance to cover damages or losses during transit. International deliveries are supported with proper documentation to ensure smooth customs clearance.

We follow shipping restrictions and comply with all relevant regulations regarding specialized optical equipment. Customers are responsible for import duties or taxes as applicable in their region.